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In addition to the tutorials found on this website, Sales Systems & Solutions is proud to announce the following technical support options.

Any support option can be requested via e-mail support@SalesSystemsSolutions.com or phone 859.243.0773. You will receive an invoice payable upon receipt once you request any service option.

Installation

As a new user of the Consignor Sales ManagementTM software, we encourage you to subscribe to Citrix’s GoToMyPC.  It is a quick way to transfer the program files and get you up to speed using the convenience of the internet.  Installation is included in the price of the software; however, we must have a signed EULA (End User Licensing Agreement) before proceeding.

 

 

Quick-Start Training

If you are located in Central Kentucky, we can provide a technician for One-On-One training at the following rates (geographical restrictions listed above apply):

On Site

  • First 2 Hours

     

$150.00

+ $50.00 call-out fee
  • Additional training time billed per hour

 

     

$100.00

Using GoToMyPC

 

 
  • First 2 Hours

     

$150.00

 
  • Additional training time billed per hour

     

$100.00

 

Loading Software on a Laptop prior to a sale

If you are located in Central Kentucky, we can provide a technician to load the software on your laptop prior to the sale and load it back to your desktop after the sale at the following rates:

On Site

  • Lexington Area
    (Lexington, Nicholasville, Georgetown, Versailles, Frankfort and Richmond)

     

$150.00

+ $50.00 call-out fee
  • Outside Lexington Area

 

     

Negotiable

Using GoToMyPC

 

 
  • Any Location

     

$150.00

 

 

On-going Technical Support

E-mail: e-mail support is always free!

Phone Support:  We encourage you to use of Citrix’s GoToMyPC for quick and easy phone support.  It is a quick, safe and affordable way to address any technical support issues you may have. 

 

  • Technical support incident for subscribers of GoToMyPC

     

$65.00
  • Technical support incident for non-subscribers of GoToMyPC

     

$80.00

 

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